Student Complaint Process for Online Courses and Programs

Seminole State College of Florida strives to provide students a robust educational experience. Students wishing to file a complaint about an online course or program students should file a complaint following the applicable complaint process below:


If the student is not satisfied with the institution’s complaint process, they may contact
the state at:

Florida College System
325 West Gaines Street, St. 1244
Tallahassee, FL 32399-0400
(850) 245-9449

State of Florida Complaint Process

Out-of-state distance education students participating under SARA, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page.

Specific complaint procedures can be found on the State of Florida Department of Education website.