Student Complaint Process for Online Courses and Programs

Seminole State College of Florida strives to provide students a robust educational experience. Students wishing to file a complaint about an online course or program students should file a complaint following the applicable complaint process below:

 

If the student is not satisfied with the institution’s complaint process, they may contact
the state at:

Florida College System
325 West Gaines Street, St. 1244
Tallahassee, FL 32399-0400
(850) 245-9449
http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml


State of Florida Complaint Process

Out-of-state distance education students participating under SARA, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page.

Specific complaint procedures can be found on the State of Florida Department of Education website.

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