Assessment and Testing Customer Service Survey

Please rate your experience with Assessment and Testing.

Student Information
Exam Information
Testing Experience
  Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
I received helpful information on test-taking.
I received accurate directions to the Testing Center.
The Testing Center hours are convenient for me.
The Testing Center staff is courteous.
The Testing Center staff is knowledgeable and helpful.
I understood the procedures for taking the test.
The testing environment is comfortable (space, lighting, temperature, cleanliness, etc.).
The testing process (scheduling, registration, check-in, testing, check-out) was professional and efficient.
I am satisfied with the services I received.


Institutional Effectiveness and Research
Thomas Hoke, Director