Frequently Asked Questions for Employees

Most Asked Faculty and Staff Questions

Category:  HelpDesk
How do I log in to the computers in the library or labs? (Students)
Category:  HelpDesk
How do I log into my MySeminoleState account if I don't know my password?
How do I acquire user access for the College's network resources?
How do I change my password?
Category:  HelpDesk
Is there a phone number I can call for support?
Category:  HelpDesk
How do I learn my MySeminoleState login name?
Category:  HelpDesk
What should I do if I have computer or phone problems?
Category:  HelpDesk
How do I access my email from the World Wide Web?
How do I make computer hardware and software purchases for my department?
How do I change my password help question?

Contact

CTS HelpDesk
407.708.2000
(ext. 2000 from a campus phone)
Text: 407.708.2000

Email: helpdesk@seminolestate.edu

CTS HelpDesk Hours

  • Monday-Thursday:  8 a.m.-6 p.m.
  • Friday:  8 a.m.-4:30 p.m.  
  • Saturday:  9 a.m.-1 p.m.