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myseminolestate-student-help-page

MySeminoleState Student Help Page

Frequently Asked Questions for Employees

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How do I acquire user access for the College's network resources?

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How do I change my password?

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How do I make computer hardware and software purchases for my department?

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How do I change my password help question?

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How do employees access MySeminoleState?

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How do employees log in to MySeminoleState?

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Where can I view my vacation/sick leave balances?

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How should I respond when classroom disruption occurs?

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Where can I view my Year-to-Date earnings?

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What should I do in the face of persistent disruption?

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When should I call the police?

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What is a Mini-Grant?

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Should I act immediately or wait for a pattern of misbehavior to occur?

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What if a disruptive student claims the disruptive behavior is the result of a disability?

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I'm a College employee. How do I change my password?

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How do I show email courtesy?

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Where do I go to download the Microsoft Office suite for personal use?

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I’m confused about terminology! What should I say, and what should I avoid?

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I'm an employee, and I'm having issues with Canvas/Oasis. Who do I contact?

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When is the time to ask for certain pronouns?

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How can I best support my supervisor?

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How Do I Earn Professional Development Credit?

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How does the College support students and employees who are trans*?

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What should I do when someone comes out to me? I’m not a counselor.

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How do I show voicemail courtesy?

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I am having issues with Outlook, who do I contact?

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How do I prepare for a meeting?

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How do I prepare voicemail when out of office?

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How should I handle disrespect or hate speech against someone nearby?

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How do I prepare Board submissions?

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How do I prepare email when out of office?

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How do I prepare for phone meetings?

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I have a new employee or need additional permissions, who do I contact?

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When should I involve the Marketing Department in my event?

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How do I reserve parking for senior level/executive guests?

Contact

CTS HelpDesk
407.708.2000
(ext. 2000 from a campus phone)
Text: 407.708.2000

Email: helpdesk@seminolestate.edu

CTS HelpDesk Hours

Monday-Thursday: 8 a.m.-6 p.m.
Friday: 8 a.m.-4:30 p.m.
Saturday: 9 a.m.-1 p.m.