Network Support Technician College Credit Certificate

The network administrators can’t do it all alone. They need your help. Provide the much-needed (and high-demand) support to help manage complex local area networks and wide area networks and keep them up and running. This certificate is also upward compatible with the A.S. degree, Information Systems Technology.

Related Programs

Getting Started: Fall Term

Aug. 19:  Application

Aug. 26:  Classes Begin

Other Important Dates »

Why Seminole State?

  • Dedicated faculty: Faculty are "scholar-practitioners" with industry experience as well as academic credentials.  
  • Affordable tuition: Seminole State has significantly lower costs than Florida's universities.
  • Industry involvement: Our industry-focused certificate programs offer excellent connections to Central Florida employers.
  • Hands-on experience: Practical, hands-on learning experiences prepare students to apply their knowledge to real-world situations.
  • Continuing education: Many credits earned in certificate programs can be applied toward an Associate in Science (A.S.) or bachelor's degree at Seminole State. 
  • Career advancement: Graduates are prepared for immediate entry into the workforce upon certificate completion.

Additional Information

Network Support Technician
Type: College Credit Certificate
Major Code: NWSPT-CC
CIP: 0511100121

Program Description

Available Course Course Not Offered Spring 2025
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Network Computer Maintenance and Repair (A+)
3
Credits
This course is an introduction to network maintenance and repair. Preventative maintenance and diagnosis of the microcomputer will be emphasized along with basic-to-advanced troubleshooting skills. Software and hardware tools will be used and evaluated in class. Preventative maintenance, upgrades, system diagnostics, configuration files, power, memory, drives, input/output (I/O), modems, communications, printing and how these topics interact in the network will be examined. Lab fee required.
Network Concepts and Operating Systems
3
Credits
This course is an introduction to computer networks and operating systems. Computer components are identified and their functions explained. Operating system functions include command execution, disk drive operations, file maintenance, directory maintenance, batch files and system configurations. Network topics include proper logging in, logging out, network security and network questions and solutions. Operating typical business software such as word processing, spreadsheets and database management of a network will be introduced. Lab fee required.
Cisco Introduction to Networks (Net+)
3
Credits
This course is designed to prepare the student to apply and understand the basics of networking. The course introduces the architecture, structure, functions, components and models of the Internet and computer networks. The principles of IP addressing, fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. Students will be able to build simple LANs, perform basic configurations for routers and switches, implement IP addressing schemes, and apply security best practices. This is the first part of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
Switching, Routing, and Wireless Essentials
3
Credits
This course is designed to prepare the student to apply and understand the architecture, components, and operations of routers and switches in small networks and introduces wireless local area networks (WLAN) and security concepts. Students will be able to configure and troubleshoot routers and switches for advanced operation using security best practices, resolve common issues with protocols in both 1Pv4 and 1Pv6 networks, configure VLANs and inter-VLAN routing, configure redundancy on a switched network using STP and EtherChannel and configure switch security to mitigate LAN attacks. This is the second of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
Managing Windows Client
3
Credits
This course prepares students to deploy Windows client; manage identity and compliance requirements; manage, maintain and protect devices; and manage applications in enterprise environments. Students will also learn to manage identity, security, access, policies, updates, and apps for endpoints; implement solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types; and implement and manage endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, and Microsoft Entra ID. Additionally, this course prepares students for the Microsoft Certification Exam: MD-102 Endpoint Administrator.
Introduction to UNIX (Linux+)
3
Credits
This course introduces students to the UNIX Operating System. The course includes an overview of UNIX, simple commands, the VI Editor, file system, shell, communication, program development, shell programming and shell scripts. Lab fee required.
Enterprise Networking, Security, and Automation
3
Credits
This course is designed to prepare student to apply and understand the architecture, components, operations, and security to scale for large, complex networks, including wide area network (WAN) technologies. This course emphasizes network security concepts and introduces network virtualization and automation. Students will be able to configure, troubleshoot, and secure enterprise network devices and understand how application programming interfaces (API) and configuration management tools enable network automation. This is the third of a three-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.
Building Scalable Cisco Networks
5
Credits
The Building Scalable Cisco Networks (BSCN) course focuses on using Cisco routers connected in LANs and WANs typically found at medium-to-large network sites. Upon completion of this training course, students will be able to select and implement the appropriate Cisco IOS(tm) services required to build a scalable, routed network. BSCN is part of the recommended training path for those students seeking the Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP) and Cisco Certified Internetwork certifications. Proof of CCNA certification required. Lab fee required.
Advances in Cybersecurity
3
Credits
In today's world, organizations must be prepared to defend against threats in cyberspace. Students must be familiar with the basic principles and best practices of cybersecurity to best protect their enterprises. In this course, examples from industry will be explored to give students the principles, the state of the practice and strategies for the future. Students will develop advanced skills by using ATTIVO (or similar) software to simulate real-world cyber attacks.
Amazon Web Services Fundamentals
3
Credits
This course is intended for students who seek an overall understanding of cloud computing concepts, independent of specific technical roles. It provides a detailed overview of cloud concepts, AWS core services, security, architecture, pricing and support.
Selected Studies In Computer Engineering
5
Credits
In this course, topics of current interest are presented in group instruction. This course may be taken four times for credit. Lab fee required.
Cooperative Education Internship in Network Administration
1
Credits
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
Cooperative Education Internship in Network Administration
2
Credits
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
Cooperative Education Internship in Network Administration
3
Credits
This course is designed to provide students the opportunity to apply classroom theory to practical, work-related applications. Seminars may be a component of this course and regular contact with the assigned faculty advisor is required. Students may earn cooperative education credits based on the completion of the required work experience and satisfactory completion of assignments including, but not limited to, seminars and a project. This course may be repeated based upon the student’s academic program.
Introduction to the IT Industry
3
Credits
This course provides students with a foundational understanding of information technology (IT) and information systems. The course examines the primary hardware and software systems that comprise a computing environment in various industries.
Systems Analysis and Design
3
Credits
This course is a study of the fundamentals of systems analysis and how they are applied to the development of information systems for operations in the business environment. Major topics studied include methods of systems investigation, input/output design, system documentation, communication, implementation of new systems, control and security of systems, hardware selection and software development. Typical data processing applications are examined. Lab fee required.
Case Study in Business Programming
3
Credits
This course is designed to provide an opportunity for the student to apply his/her knowledge and understanding of systems analysis and computer programming to an actual business-oriented computer application. The student designs and implements a complete system of programs using tools developed in previous courses. Lab fee required.
Introduction to Internetworking Security (Security+)
3
Credits
This course examines the principles, mechanisms and implementation of network security and data protection. The topics presented will help students gain the fundamentals of network security and explain what happens behind the scenes and from the point of view of a computer. Topics include definition and use of password crackers, operating system exploits, what is a Hacker, IP Spoofing, Session Hijacking, Denial of Service attacks (DOS), Buffer Overloads, general concepts of password security, how to create a company-wide security policy, how to perform security audits and how to recover from such attacks. Lab fee required.
Information Technology Project Management
3
Credits
This course will provide a comprehensive overview of the skills, knowledge and tools needed to effectively manage projects with special emphasis on the unique challenges of the computing and information technology industries. The course will cover all nine areas of A Guide to the Project Management Body of Knowledge (PMBOK Guide) established by the Project Management Institute as the industry standard for project management instruction.
Fundamentals of Cloud Networking and Security
3
Credits
In this course students will apply the skills required to evaluate and implement standard deployments. Students will implement, maintain and deliver cloud technologies including network, storage and virtualization technologies to create cloud solutions. Students solutions and ensure security of cloud implementations through the use of cybersecurity best practices. In addition, this course prepares students to pass the CompTIA Cloud+ exam and earn the corresponding certification.
Advanced Security Certified Ethical Hacker
3
Credits
This course examines in great depth the principles, mechanisms and implementation of network security and data protection. Students learn to understand the topics Cipher Block Mode, Key Distribution methodology, Public Key Infrastructure, Kerberos, X.509 Directory Security, IP/Web/Email Security, SLS (Secured Sockets Layer), PGP (Pretty Good Privacy) and Network Security Management from both an internal and external security reference. Basic networking concepts and security principles required. Lab fee required.
Networking with Windows Server 2016 (Exam 70-741)
3
Credits
This course addresses all of the concepts, terminology and technology covered through Networking with Microsoft Windows Server 2016 and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-741: Networking with Windows Server 2016 exam.
Installation, Storage, and Compute with Windows Server 2016 (Exam 70-740)
3
Credits
This course addresses all of the concepts, terminology and technology covered in the installation, storage and computing of Microsoft Windows Server 2016, and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-740: Installation, Storage, and Compute with Windows Server 2016 exam.
Identity with Windows Server 2016 (Exam 70-742)
3
Credits
This course addresses all of the concepts, terminology and technology covered through a deep investigation into the world of Active Directory and its associated technologies. Students will also learn a lot of PowerShell along the way, and it provides students with the opportunity to get hands-on practice with virtual labs for a complete learning experience. Through this course students can prepare for the 70-742: Identity with Windows Server 2016 exam.
Virtual Infrastructure: Installation and Configuration
3
Credits
In this course, students learn the concepts and capabilities of virtual architecture with a focus on the installation, configuration and management of a VMware virtual infrastructure. This course covers fundamentals of virtual network design and implementation, fundamentals of storage area networks, virtual switching, virtual management and engineering for high availability.
Virtual Infrastructure: Deployment, Security and Analysis
4
Credits
This course focuses on the deployment, security and analysis of the VMware virtual infrastructure, including scripted installations, advanced virtual switching for security, server monitoring for health and resource management, high availability management, system backups and fault analysis.
Virtualized Server Implementation I
4
Credits
In this course, students learn the deployment, planning and analysis of the Citrix server, including the designing of terminal services and application planning.
Implementing an Advanced Enterprise Server Infrastructure
4
Credits
This course is the second of two courses designed to enable students to design, implement and maintain a Windows Server 2012 R2 infrastructure in an enterprise-scaled, highly virtualized environment. Students will learn to plan, configure, manage and implement the Windows Server 2012 R2 services, such as server deployment, server virtualization and network access and infrastructure, identity and access, high availability and the server infrastructure.
Information Storage Management
4
Credits
In this course students learn how to manage advanced storage systems, protocols and architecture including Storage Area Networks (SAN), Network-Attached Storage (NAS), Fiber Channel Networks, Internet Protocol SANs (IPSAN), ISCI and Content-Addressable Storage (CAS).
Microsoft SQL Implementation
4
Credits
The goal of this course is to provide students with the knowledge and skills required to implement a database solution with a Microsoft SQL Server client/server database management system. Students will also gain a deeper understanding of the architecture of Microsoft SQL Server. Knowledge of the Windows 9X interface, Windows NT, DOS and hardware is required. Lab fee required.
SQL Programming
3
Credits
This class covers the industry standard Structured Query Language (SQL) and additional SQL features specific to Oracle relational databases. Students learn to create and maintain database objects and to store, retrieve and manipulate data. Classroom lecture and hands-on lab assignments reinforce the fundamental concepts. This course prepares students for the Oracle Application Developer and Database Administrator exams. Lab fee required.
Selected Studies in Information Technology
4
Credits
In this course, topics of current interest are presented in group instruction.
Total Credits: 21

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Your pursuit of higher education is admirable. So why struggle with high tuition in the process? Here we make life’s next steps affordable. Whether you’re seeking a university transfer (A.A.) degree, a four-year bachelor’s, an Associate in Science degree or even earning a college credit certificate, you’ll find reasonable tuition and payment plans that make sense. And to us, that’s scholarly.

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Tuition and Fees

 Technical Certificate12 Credits18 Credits24 Credits28 Credits
Tuition and Fees$1,253$1,879$2,505$2,923
Books and Supplies$1,000$1,ooo$1,000$1,000
Total$2,253$2,879$3,505$3,923

For more information on Seminole State's tuition and fees, please see the current fee schedule.

* Tuition costs are based on the current term, with an equal number of credit hours per term for in-state students. Lab fees and other fees that may be assessed at the time of registration may be viewed in the College fee schedule. As Seminole State is a commuter college with no residence halls on its campuses, costs for room and board are not calculated.