CRRSAA Reporting

To comply with federal regulations regarding the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA) of 2021 (HEERF II), Seminole State College of Florida is providing easily accessible, public information regarding the dollar amount and use of grant funds awarded by the U.S. Department of Education.

CRRSAA: HEERF II Grant Award
Award Date(s)
Award Amount
Emergency Financial Aid Grants to Students
2/1/2021
$4,075,030
Institutional Portion
2/1/2021
$13,885,703
Minority Serving Institutions – Strengthening Institutions
3/12/2021
$993,354

Reporting by Date

HEERF Quarterly Reporting:  June 30, 2024

CRRSAA:  HEERF II - Institutional Portion

As of June 30, 2024, the College has expended the $13,885,703 CRRSAA HEERF II grant award in full.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software
$4,166,458
Emergency Financial Aid Grant
2,681,329
Instructional Equipment and Supplies
1,945,889
Student and Employee Vaccine Incentive
1,274,285
Replacing Lost Revenue from Tuition Sources
2,579,374
Indirect Costs
412,205
Operating Additional Class Sections
258,247
Replacing Lost Revenue from Non-Tuition Sources
233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)
218,078
Internet Access for Students
72,000
Other
48,481

CRRSAA: HEERF II - Minority Serving Institutions - Strengthening Institutions Program

As of June 30, 2024, the College has expended the $993,354 CRRSAA HEERF II grant award in full. Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue
$ 714,500
Tuition Discounts
 94,875
Equipment and Software
42,238
Other
141,741

Students are receiving information on HEERF funding through the College's webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  March 31, 2024

CRRSAA:  HEERF II - Institutional Portion

As of March 31, 2024, the College has expended $12,184,952 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software
$4,132,751
Emergency Financial Aid Grant
2,681,329
Instructional Equipment and Supplies
1,945,889
Student and Employee Vaccine Incentive
1,274,285
Replacing Lost Revenue from Tuition Sources
908,563
Indirect Costs
412,205
Operating Additional Class Sections
258,247
Replacing Lost Revenue from Non-Tuition Sources
233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)
218,078
Internet Access for Students
72,000
Other
48,248

CRRSAA: HEERF II - Minority Serving Institutions - Strengthening Institutions Program

As of March 31, 2024, the College has expended $989,979 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue
$ 711,125
Tuition Discounts
 94,875
Equipment and Software
42,238
Other
141,741

Students are receiving information on HEERF funding through the College's webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  December 31, 2023

CRRSAA:  HEERF II - Institutional Portion

As of December 31, 2023, the College has expended $12,184,952 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software
$4,132,751
Emergency Financial Aid Grant
2,681,329
Instructional Equipment and Supplies
1,945,889
Student and Employee Vaccine Incentive
1,274,285
Replacing Lost Revenue from Tuition Sources
908,563
Indirect Costs
412,205
Operating Additional Class Sections
258,247
Replacing Lost Revenue from Non-Tuition Sources
233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)
218,078
Internet Access for Students
72,000
Other
48,248

CRRSAA: HEERF II - Minority Serving Institutions - Strengthening Institutions Program

As of December 31, 2023, the College has expended $989,979 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue
$ 711,125
Tuition Discounts
 94,875
Equipment and Software
42,238
Other
141,741

Students are receiving information on HEERF funding through the College's webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  September 30, 2023

CRRSAA:  HEERF II - Institutional Portion

As of September 30, 2023, the College has expended $11,795,057 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software
$3,743,387
Emergency Financial Aid Grant
2,681,329
Instructional Equipment and Supplies
1,945,358
Student and Employee Vaccine Incentive
1,274,285
Replacing Lost Revenue from Tuition Sources
908,563
Indirect Costs
412,205
Operating Additional Class Sections
258,247
Replacing Lost Revenue from Non-Tuition Sources
233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)
218,078
Internet Access for Students
72,000
Other
48,248

CRRSAA: HEERF II - Minority Serving Institutions - Strengthening Institutions Program

As of September 30, 2023, the College has expended $989,979 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue
$ 711,125
Tuition Discounts
 94,875
Equipment and Software
42,238
Other
141,741

Students are receiving information on HEERF funding through the College's webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  June 30, 2023

CRRSAA:  HEERF II - Institutional Portion

As of June 30, 2023, the College has expended $11,851,914 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software
$3,557,516
Emergency Financial Aid Grant
2,681,329
Instructional Equipment and Supplies
1,945,358
Student and Employee Vaccine Incentive
1,274,285
Replacing Lost Revenue from Tuition Sources
1,151,293
Indirect Costs
412,205
Operating Additional Class Sections
258,247
Replacing Lost Revenue from Non-Tuition Sources
233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)
218,078
Internet Access for Students
72,000
Other
48,246

CRRSAA: HEERF II - Minority Serving Institutions - Strengthening Institutions Program

As of June 30, 2023, the College has expended $993,354 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue
$ 714,500
Tuition Discounts
 94,875
Equipment and Software
42,238
Other
141,741

Students are receiving information on HEERF funding through the College's webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  March 31, 2023

CRRSAA: HEERF II – Institutional Portion   

As of March 31, 2023, the College has expended $10,264,318 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software$3,138,390
Emergency Financial Aid Grant2,681,329
Instructional Equipment and Supplies1,945,358
Student and Employee Vaccine Incentive1,274,285
Indirect Costs395,732
Operating Additional Class Sections258,247
Replacing Lost Revenue from Non-Tuition Sources233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)218,078
Internet Access for Students72,000
Other47,542

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of March 31, 2023, the College has expended $878,854 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue$600,000
Tuition Discounts94,875
Equipment and Software42,238
Other141,741

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting:  December 31, 2022

CRRSAA: HEERF II – Institutional Portion   

As of December 31, 2022, the College has expended $10,056,209 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Equipment and Software$3,027,007
Emergency Financial Aid Grant2,636,579
Instructional Equipment and Supplies1,945,358
Student and Employee Vaccine Incentive1,271,035
Indirect Costs351,482
Operating Additional Class Sections258,247
Replacing Lost Revenue from Non-Tuition Sources233,357
Safety (PPE, Disinfecting, Sanitizing, Communication)203,871
Internet Access for Students72,000
Other57,273

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of December 31, 2022, the College has expended $878,854 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue$600,000
Tuition Discounts94,875
Equipment and Software42,238
Other141,741

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting: Sept. 30, 2022

CRRSAA: HEERF II – Institutional Portion   

As of Sept. 30, 2022, the College has expended $7,999,521 of the $13,885,703 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Emergency Financial Aid Grants

$2,636,579

Equipment and Software

1,803,855

Student and Employee Vaccine Incentive

1,271,035

Instructional Equipment and Supplies

1,196,317

Indirect Costs

306,926

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition Sources

233,357

Safety (PPE, Disinfecting, Sanitizing, Communication)

184,736

Internet Access for Students

72,000

Other

36,469

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of Sept. 30, 2022, the College has expended $877,854 of the $993,354 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue

$ 600,000

Tuition Discounts

 94,875

Equipment and Software

38,660

Other

144,319

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting 6-30-22

CRRSAA: HEERF II – Institutional Portion   

As of June 30, 2022, the College has expended $7,263,956 of the $13,885,703 CRRSAA HEERF II grant award.  Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Emergency Financial Aid Grants

$2,636,579

Equipment and Software

1,353,223

Student and Employee Vaccine Incentive

1,278,035

Instructional Equipment and Supplies

902,795

Indirect Costs

306,759

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition Sources

233,357

Safety (PPE, Disinfecting, Sanitizing, Communication)

181,986

Internet Access for Students

72,000

Other

40,975

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of June 30, 2022, the College has expended $817,599 of the $993,354 CRRSAA HEERF II grant award.  Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Non-Tuition Loss of Revenue

$ 600,000

Tuition Discounts

 94,875

Other

122,724

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

HEERF Quarterly Reporting 3-31-22 Updated

CRRSAA: HEERF II – Institutional Portion   

As of March 31, 2022, the College has expended $6,822,456 of the $13,885,703 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows: 

Emergency Financial Aid Grants

$2,195,079

Equipment and Software

1,353,223

Student and Employee Vaccine Incentive

1,278,035

Instructional Equipment and Supplies

902,795

Indirect Costs

306,759

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition Sources

233,357

Safety (PPE, Disinfecting, Sanitizing, Communication)

181,986

Internet Access for Students

72,000

Other

40,975

 CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of March 31, 2022, the College has expended $817,599 of the $993,354 CRRSAA HEERF II grant award.   Pursuant to Section 314(a)(2) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows: 

Non-Tuition Loss of Revenue

$ 600,000

Tuition Discounts

 94,875

Other

122,724

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

CRRSAA: HEERF II – Emergency Financial Aid Grants to Students
As of Dec. 31, 2021, the College has awarded and disbursed the entire $4,075,030 grant award. The funds were used for emergency financial aid grants to 4,930 students. There were an estimated 6,867 students who were eligible for emergency financial aid grants. 

For eligibility requirements and award amounts, please visit seminolestate.edu/crrsaa.

CRRSAA: HEERF II – Institutional Portion  
As of Dec. 31, 2021, the College has expended $3,227,436 of the $13,885,703 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including replacing lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and vaccine incentives) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Student and Employee Vaccine Incentive

$1,279,285

Equipment and Software

856,209

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition Sources

233,357

Indirect Costs

190,332

Safety (PPE, Disinfecting, Sanitizing, Communication)

173,113

Instructional Equipment and Supplies

163,093

Internet Access for Students

72,000

Other

1,800

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program
As of Dec. 31, 2021, the College has expended $209,391 of the $993,354 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Tuition Discounts

$ 94,875

Other

114,516

Students are receiving information on HEERF funding through the College’s webpage seminolestate.edu/crrsaa, newsroom, Frequently Asked Questions, text messages, emails and social media.

CRRSAA: HEERF II – Emergency Financial Aid Grants to Students
Seminole State College acknowledges that it signed and returned to the Department the Certification and Agreement and the assurance that the institution has used the applicable amount of funds designated under the CRRSAA (a)(1) program to provide Emergency Financial Aid Grants to Students.  

The College will be distributing the $4,075,030 grant award to students in its entirety. As of September 30, 2021, the College has awarded and disbursed emergency financial aid grants in the amount of $3,911,750 to 4,839 students. There are an estimated 6,867 students that are eligible for emergency financial aid grants. 

For eligibility requirements, please visit seminolestate.edu/crrsaa

CRRSAA: HEERF II – Institutional Portion   
As of September 30, 2021, the College has expended $1,371,819 of the $13,885,703 CRRSAA HEERF II grant award.  Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and payroll) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows: 

Equipment and Software

$651,883

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition Sources

233,357

Indirect Costs

114,457

Instructional Equipment and Supplies

69,184

Safety (PPE, Disinfecting, Sanitizing, Communication)

44,691

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program
As of September 30, 2021, the College has expended $199,612 of the $993,354 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows: 

Tuition Discounts

$94,875

Other

104,737

CRRSAA: HEERF II – Emergency Financial Aid Grants to Students
The College will be distributing the $4,075,030 grant award to students in its entirety. As of June 30, 2021, the College has awarded and disbursed in emergency financial aid grants $2,145,750 to 4,419  students. The awarding methodology provided $500 awards to students who are Pell eligible and enrolled at least half time during Spring Term 2021, and $250 awards to students enrolled at least half time and whose expected family contribution (EFC) is between $5,577 and $7,500.

CRRSAA: HEERF II – Institutional Portion   
As of June 30, 2021, the College has expended $682,788, of the $13,885,703 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including lost revenue, reimbursement for expenses already incurred, technology costs associated with a transition to distance education, faculty and staff training, and payroll) and carry out student support activities authorized by the HEA that address needs related to the coronavirus as follows:

Indirect Costs

$97,242

Safety (PPE, Disinfecting, Sanitizing, Communication)

40,915

Equipment and Software

72,000

Instructional Equipment and Supplies

1,411

Operating Additional Class Sections

258,247

Replacing Lost Revenue from Non-Tuition sources

212,973

CRRSAA: HEERF II – Minority Serving Institutions Strengthening Institutions Program
As of June 30, 2021, the College has expended $7,101, of the $993,354 CRRSAA HEERF II grant award. Pursuant to Section 314(a)(1) of CRRSAA, the College used these funds to defray expenses associated with the coronavirus (including tuition discounts and payroll) as follows:

Tuition Discounts

$1,253

Other

5,848

The revised HEERF Quarterly Report for March 2021 includes the award numbers and amounts received for the HEERF II (CRRSAA) funds awarded.

CRRSAA: HEERF II – Emergency Financial Aid Grants to Students

 The College will be distributing the $4,075,030 grant award to students in its entirety. As of March 31, 2021, the College has awarded and disbursed in emergency financial aid grants $2,061,000 to 4,221  students. The awarding methodology provided $500 awards to students who are Pell eligible and enrolled at least half time during Spring Term 2021, and $250 awards to students enrolled at least half time and whose expected family contribution (EFC) is between $5,577 and $7,500.

CRRSAA: HEERF II – Institutional Portion   

As of February 1, 2021, Seminole State College of Florida was awarded $13,885,703 in CRRSAA funding for HEERF Institutional Portion. No funds in this tranche have been expended nor drawn down.   

Pursuant to Section 314(a)(1) of CRRSAA, the College will use this award to defray expenses associated with the coronavirus (including lost revenue, reimbursement for expenses already incurred, technology costs associate with a transition to distance education, faculty and staff training, and payroll); carry out student support activities authorized by the HEA that address needs related to the coronavirus; and make additional financial grants to students, which may be used for any component of the student’s cost of attendance or for emergency costs that arise due to coronavirus, such as tuition, food, housing, health care (including mental health care), or child care.

CRRSAA: HEERF II – Minority Serving Institutions – Strengthening Institutions Program

As of March 12, 2021, Seminole State College of Florida was awarded $993,354 in CRRSAA funding for HEERF Minority Serving Institutions - Strengthening Institutions Program. No funds in this tranche have been expended nor drawn down.  None of these funds are expected to be distributed to students as of this date. 

Pursuant to Section 314(a)(2) of CRRSAA, The College will use this award to defray expenses associated with the coronavirus (including lost revenue, reimbursement for expenses already incurred, technology costs associate with a transition to distance education, faculty and staff training, and payroll); and carry out student support activities authorized by the HEA that address needs related to the coronavirus. 

Grant Amounts

Spring 2021

  • All PELL eligible students (with an EFC under 5711) taking six or more credit hours in Spring 2021 receive a grant disbursement of $500.
  • All financial aid-eligible students (with an EFC between 5712 – 7500) taking six or more credit hours in Spring 2021 received a grant disbursement of $250.

Summer 2021

  • All PELL eligible students (with an EFC under 5711) taking six or more credit hours will receive a grant disbursement of $1,000.
  • All financial aid-eligible students (with an EFC between 5712 – 10,000) taking six or more credit hours will receive a grant disbursement of $500.

Students are receiving information on CRRSAA funding through the College’s webpage seminolestate.edu/crrsaa, Newsroom, frequently asked questions, text messages, emails and social media.

Contact