Student Academic Concerns and Grade Appeals
College Procedure 4.0300 assists students and faculty in resolving student academic concerns including, but not limited to, grade appeals. The purpose of this procedure is to outline the steps to be followed to address student academic concerns and grade appeals.
Ordinarily, a professor's grades are permanent once they have been submitted to the Enrollment Services Office, usually on the final day of the term. A student who asserts that there are grounds upon which to request a change in grade may file a grade appeal according to the procedure specified herein.
Grade appeals must be filed by the student before the expiration of the successive term in which the grade was received.
- Informal Conference: The student shall request a conference with the professor involved. This initial conference is an informal meeting at which the student may present information regarding his/her academic concern/grade change request. Every effort should be made by the student and the professor to resolve the issue at this level.
- Written Appeal: If the problem has not been resolved within 10 College working days of the request for the initial conference, either because the student and professor have been unable to resolve the issue informally, or because the professor is unavailable, the student may file a Written Statement of Student Academic Concern/Grade Appeal form with the appropriate immediate supervisor(s) of the professor (Program Coordinator, Program Manager, Program Specialist, Director, Manager or Department Chair.)
The Written Statement of Student Academic Concern/Grade Appeal must document the initial conference or attempts to schedule an initial conference. The Written Statement of Student Academic Concern/Grade Appeal will be given to the professor by his or her supervisor at least five College working days before any further meetings are convened. A professor will not be required to respond to a written Statement of Student Academic Concern/Grade Appeal which does not have specific information regarding dates, times, materials involved, or any other pertinent information necessary to clearly identify the basis for the academic concern or requested grade change.
The immediate supervisor(s) shall review the Written Statement of Student Academic Concern/Grade Appeal and may meet with the student or professor individually or together to try to resolve the issue(s) raised in the appeal. If either party in the dispute wishes further hearing beyond the immediate supervisor(s) of the professor, the grade appeal may be brought to the appropriate dean by that party.
- Review by Dean: If either party in the dispute wishes further appeal beyond the professor's immediate supervisor(s), the aggrieved party may request a hearing with the appropriate academic dean within 10 college working days of the decision of the immediate supervisor(s). At such time, the Written Statement of Student Academic Concern/Grade Appeal shall be updated with an account of previous actions taken and sent to the appropriate dean. Upon receipt of the Written Statement of Student Academic Concern/Grade Appeal, the dean will work with the involved parties in an attempt to resolve the conflict within 10 College working days of receipt of the written Appeal.
- Review by Vice President for Academic Affairs: If either party in the dispute wishes further appeal beyond the dean/associate vice president, the aggrieved party may request a hearing with the Vice President for Academic Affairs within 10 college working days of the dean/associate vice president's decision. Documentation of actions taken at each prior level will be provided to the Vice President by the aggrieved party requesting the appeal. The Vice President for Academic Affairs will review the previous actions, confer with the dean/associate vice president and meet, as appropriate, with the student, professor, immediate supervisor(s) and dean/associate vice president in an attempt to resolve the issue presented.
- Final Disposition: If the student's academic concern/grade appeal remains unresolved after compliance with the steps outlined above, the Vice President for Academic Affairs will conduct a timely final review of the student's academic concern/grade appeal and issue a final written determination. The determination of the Vice President for Academic Affairs shall constitute the final disposition of the student's academic concern/grade appeal.
The Petitions Committee
The Petitions Committee considers written appeals on such matters as suspensions, appeals for fourth-attempt, exemption from the full cost of instruction and administrative record changes which may result in a refund due to death in the immediate family or a call to active duty. To be heard by the Committee, students must submit a written petition to the College registrar prior to the end of the following semester. The registrar will arrange for the Committee to review the case. Recommendations of the Committee for improvement and change will be made to the Vice President for Student Affairs.