Overview of the history and current practices related to the quality movement. Students will study contributions of quality experts such as Deming, Juran and Crosby and will be introduced to the concepts of team management, group processes and problem-solving skills. Various measurement tools for process improvement and control will be examined.
Terms Typically Offered: Fall, Spring, Summer
Textbook information will be available online for each term's courses 45 days prior to the first day of classes
for the term.
The courses in this catalog are identified by prefixes and numbers that were assigned by Florida's Statewide
Course Numbering System, a system used by all public postsecondary institutions in Florida and 32 non-public
institutions. Seminole State controls the description, credit and content of its own courses.