IP Communications Technical Certificate

This course is an introduction to network maintenance and repair. Preventative maintenance and diagnosis of the microcomputer will be emphasized along with basic-to-advanced troubleshooting skills. Software and hardware tools will be used and evaluated in class. Preventative maintenance, upgrades, system diagnostics, configuration files, power, memory, drives, input/output (I/O), modems, communications, printing and how these topics interact in the network will be examined. Lab fee required.

This course is an introduction to computer networks and operating systems. Computer components are identified and their functions explained. Operating system functions include command execution, disk drive operations, file maintenance, directory maintenance, batch files and system configurations. Network topics include proper logging in, logging out, network security and network questions and solutions. Operating typical business software such as word processing, spreadsheets and database management of a network will be introduced. Lab fee required.

This course is designed to prepare the student to apply and understand the basics of networking. The course introduces the architecture, structure, functions, components and models of the Internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. Students will be able to build simple LANs, perform basic configurations for routers and switches and implement IP addressing schemes. This is the first part of a four-part series designed to prepare students for the Cisco Certified Networking Associate (CCNA) exam. Lab fee required.

This course explains how companies are using IP Telephony equipment and software to efficiently upgrade existing telephone systems. In addition, the course will give the student a fundamental understanding of the architecture of voice communication and how signaling, call quality and public switched telephone networks operate in a LAN/WAN networking environment. The use of IP Telephony products will be discussed and how software allows companies to cost-effectively upgrade and eventually replace existing (legacy) telephone systems with more cost-effective and easy-to-use telephone equipment. Lab fee required.

This course is designed to provide students with a complete foundation of knowledge for entering into or advancing in the wireless networking industry. It covers basic RF theory to link budget math, including topics from troubleshooting to performing a site survey. This course delivers hands-on training that will benefit the novice as well as the experienced network professional. Lab fee required.