Miscommunication may create problems and potential safety issues. Miscommunication happens for different reasons, including unclear expressions, communication barriers or failure to understand the needs of the listener. This course explains the common communication traits of individuals based upon their cultures, experiences, physical and psychological conditions and how specific situations can challenge an officer’s effort to perform his or her duties. Officers who possess strong interpersonal skills can respond appropriately while circumventing potential emotional triggers during a crisis situation.
Terms Typically Offered: Fall, Spring
Textbook information will be available online for each term's courses 45 days prior to the first day of classes
for the term.
The courses in this catalog are identified by prefixes and numbers that were assigned by Florida's Statewide
Course Numbering System, a system used by all public postsecondary institutions in Florida and 32 non-public
institutions. Seminole State controls the description, credit and content of its own courses.