Transcript Policies and Procedures

Official College Transcripts

National Student Clearinghouse now provides online transcript ordering services for the College.

Processing

• Orders take two to three business days to process from: a.) the date they are received by Seminole State College; b.) the date grades are posted; or c.) the date your degree is posted. The timeline is determined by the processing option you select on the transcript order form. During peak periods, transcript requests may take longer than three business days to process.
• Official transcripts cost $5 each. Payment must be submitted at the time of the request. Payments will not be processed until the order is completed. Any questions regarding payment or ordering should be directed to the National Student Clearinghouse.
• Seminole State College will not release your official transcript until all outstanding obligations are resolved. Outstanding obligations include, but are not limited to: short-term loans, library books, and high school and college transcripts.

Ordering Instructions

Students with MySeminoleState access:

• Log in to your MySeminoleState account. If you do not know your login name or password, click "Forgot Your Login Name or Password" on the MySeminoleState home page.
• Click "Student Center."
• Click the "Transcript Ordering" link. You will then be transferred to the National Student Clearinghouse website.
• Once the Clearinghouse website displays, click "Order or track a transcript."
• Review the information provided on the Seminole State College ordering page.
• Click the "Order" button, and follow the Clearinghouse's instructions to complete the required information.
• The site will guide you through the remainder of the ordering procedure, including processing options, delivery methods, fees and ordering multiple transcripts.

Students without MySeminoleState access:

• Visit the National Student Clearinghouse website.
• Click the "Order or Track a Transcript" button.
• Select "Seminole State College of Florida" from the drop-down list. Click "Submit."
• Review the information provided on the Seminole State College ordering page.
• Click the "Order" button, and follow the Clearinghouse's instructions to complete the required information.
• The site will guide you through the remainder of the ordering procedure, including processing options, delivery methods, fees and ordering multiple transcripts.
• Sign the required consent form, and return it to the National Student Clearinghouse. Note: This step can take several days to complete.

Delivery

Seminole State College will attempt to send official transcripts electronically. If the receiving institution cannot accept them in this format, transcripts will be mailed first class through the U.S. Postal Service. Please allow up to 10 days for delivery after processing has been completed.

The Registrar's Office is not responsible for incorrect addresses provided on transcript order forms. It is your responsibility to verify the accuracy of all recipient addresses. If an official transcript cannot be delivered due to an incorrect address, you will have to resubmit your request with the correct address and pay an additional $5 processing fee.

Note: Pick-up, fax and Express Mail services are not available for transcripts.

Unofficial Transcripts

Students may obtain an unofficial transcript at any time through their MySeminoleState account. To access your unofficial transcript:

• Log in to MySeminoleState.
• Click the "Student Center" link.
• Under the Academic History heading, select "Unofficial Transcript" from the "other academic..." drop-down menu. Click the ">>" icon to the right of the menu.
• Print your unofficial transcript.

Adult High School and Adult Education Transcripts

Adult High School and Adult Education transcripts are not available through the National Student Clearinghouse and must be requested through Seminole State's Enrollment Services Office. To request an Adult High School or Adult Education transcript:

• Download and print an Adult High School and Adult Education Transcript Request form.
• Submit the completed form to Enrollment Services via mail or fax. You may also bring the form to any Seminole State Student Success Services Center.

Mail to:

Seminole State College of Florida
Office of Enrollment Services
100 Weldon Blvd.
Sanford, FL 32773

The fax number is: 407.708.2029

Additional Information

For questions regarding a National Student Clearinghouse service, please contact the Clearinghouse's Customer Service Department at 703.742.4200 or transcripts@studentclearinghouse.org. You may also write to:

National Student Clearinghouse
2300 Dulles Station Blvd., Suite 300
Herndon, VA 20171

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