Report a Problem with Your Online Course

Please complete and submit the form below if you are having trouble logging in to your online course or if you are experiencing any technical issues.

Note for login issues: Before you complete this form, carefully review the Sakai Login Information page to ensure that you are using the correct login ID and password combination as well as the correct Internet address.

Fields marked with an asterisk (*) are required. 

First Name*:
Last Name*:
Birth date*:
Student ID Number*:
Home Phone Number:
Alternate Phone Number:
Your MySeminoleState Login Name*:
Subject and Catalog Number*:
(Example: CGS 1000)
Class Instructor:
Class Number*:
During Which Term Are You Taking This Course?*:
Your Online Course Login ID*:

Your Online Course Password*:
(your first and last initial in CAPS and your
six-digit birth date in YYMMDD format)

Did You Register for This Course During the Add/Drop Period?
What Internet Browser Are You Using?
Please Describe the Problem:

If you have trouble submitting this form, call 407.708.2424 or email the eLearning Department. Be sure to include your:

  • Name
  • Email address
  • MySeminoleState login name
  • Online course user ID and password

Please also include a detailed description of the problem; the term, class number, subject and catalog number of the class you are trying to access; and the name of the Internet browser you are using. The more information you provide, the better we can help you.

Want more info? Contact us.

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