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Online Course Problem Form

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DL Office
407.708.2424
V-103 S/LM Campus

Information Request

Online Course Problem Form


Get Admissions Information
or call 407.708.2050

Did you know...

In terms of FTE enrollment, Distance Learning is Seminole State's second-largest "campus."
Distance Learning

Online Course Problem Form

Please complete and submit the form below if you are having trouble logging into your online course or if you are experiencing any technical issues.

Note for Login Issues: Before you complete this form, carefully review the information on the Online Course Login Information Web page to ensure that you are using the correct login ID and password combination, as well as the correct Internet address.

* Fields marked with an asterisk (*) are required. 

* First Name:
* Last Name:
Home Phone Number:
Alternate Phone Number:
* E-mail:
* Your MySeminoleState Login Name:
* Subject and Catalog Number:
(Example: CGS 1000)
Class Instructor:
* Class Number:
* During Which Term Are You Taking This Course?:
* Which Online Course Management System Does Your Class Use?:
* Your Online Course Login ID:

* Your Online Course Password:
(your first and last initial in CAPS, and your
six-digit birth date in YYMMDD format)
Did You Register for This Course During the Add/Drop Period?
What Internet Browser Are You Using?
Please Describe Your Problem:

If you have trouble submitting this form, call 407.708.2424 or e-mail the Distance Learning Department. Be sure to include your:

  • Name
  • E-mail address
  • MySeminoleState login name
  • Online course user ID and password

Please also include a detailed description of your problem; the term, class number, subject and catalog number of the class you are trying to access; and the name of the Internet browser you are using. The more information you provide us with, the better we can help you.

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