CTS 1334C - Supp Users and Troubleshooting Apps on a MS Windows Desktop
This course provides students with the knowledge and skills necessary to configure and troubleshoot applications and/or operating system settings regarding applications that are installed on the Microsoft Operating System stand-alone or networked client computers that may be a part of a workgroup or a network environment. Topics include application setup, e-mail and Outlook Express account configuration, Internet Explorer (IE) configuration and troubleshooting methodology, the ability to resolve issues related to usability of applications, customization of Windows settings and the ability to answer end-user questions related to application security settings. Knowledge of Network Concepts, Command Line and hardware knowledge is required. Lab fee required.
Prerequisite: CTS 1162 or CTS 1163C or CTS 1300 or permission of instructor.
Terms Offered: Spring
Textbook information will be available online for each term's courses 45 days prior to the first day of classes for the term.
Each course offered by Seminole State is listed alphabetically and organized by the course prefix, catalog number and description. The courses in this catalog are identified by prefixes and numbers that were assigned by Florida's Statewide Course Numbering System, a system used by all public postsecondary institutions in Florida and 32 non-public institutions. Seminole State controls the description, credit and content of its own courses.